Some kind words from family members regarding our provision of care
"Mum has been at The Old Vicarage for over 6 months and though she has Alzheimer's, she is enjoying the care that she receives, and the interaction she has with other residents and carers alike. She says, "there's always another cup of tea around the corner", which sums up the attentiveness of the staff.
The surroundings are pleasant and clean, and homely - not institutional in any way. When I first started talking to staff about my mother going to live at The Old Vicarage, I was blown away by the fact that I was listened to, and not just talked at. They were keen to get to know Mum and what she liked so that they could continue helping her to enjoy her life. In short, Mum is healthier and happier than she had been in the last months, or even years of her living at her own home. Would I recommend The Old Vicarage to families in similar circumstances? You bet, I would! They are happy for families to visit - in my own case, on a very regular basis. Thanks to everyone involved".
Andrew F (Son of Resident)
The care staff are excellent at providing activities and things for my grandma to do. They've looked after her exceptionally well, including mental health issues along the way. The walks and 'jobs' that they get involved with really give her a sense of purpose after being independent for so long in life. Exceptional place highly recommended to many.
I understand during Covid, it has been difficult, but the staff shortage was handled as best as it could be, but some minor errors were made regarding staff attitude. Nothing major, and still a great place.
B W (Granddaughter of Resident)
"My mother has lived at The Old Vicarage for over 4 years. She is contented and well cared for. It is a happy and friendly home and, without exception, the staff are wonderful. Nothing is too much trouble. It is noticeable that the owner puts the care of and facilities for the residents at the top of
his agenda. He goes out of his way to do things for the residents to make their lives happier and more fulfilling. There is a good range of activities available daily and every effort is made to personalise the care. The food is very good. It is full marks to everyone that the home has thrived during the past few challenging years of Covid and short staffing. I would highly recommend The Old Vicarage to both future residents and staff".
R W (Daughter of Resident)